Returns & Exchanges
At TLO Outdoors, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed apparel. Simply ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items.
- 3.Ship the Package
Drop off your package at any authorized carrier location; please allow 5-7 business days for the shipment to reach our warehouse.
- 4.Receive Your Refund
After our team inspects the returned goods, we will process your refund or ship your exchange within 48 hours of receipt.
