Frequently Asked Questions
Everything you need to know about TLO Outdoors apparel and gear.
How long does shipping take for TLO Outdoors orders?
Standard shipping typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout if you need your gear sooner for your next adventure.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed apparel with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How do I ensure I choose the right size?
Each product page features a detailed size guide. Since our outdoor performance wear is designed for movement, we recommend measuring your favorite fitting shirt and comparing it to our chart for the best fit.
Are TLO Outdoors products covered by a warranty?
Yes, we stand behind our quality. All TLO Outdoors products come with a 1-year limited warranty against manufacturing defects in materials and workmanship.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to bring TLO Outdoors gear to enthusiasts worldwide in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.